Effective Date: 2/02/2026

Yowzaa Stack (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you consent to this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information:

• Name, business name, and contact details

• Email address, phone number, and billing information

• Project information, communications, and technical requirements

• Website usage data (IP address, browser type, pages visited)

• Any other information you voluntarily provide

We only collect information that is reasonably necessary to provide our services.

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2. How We Collect Information

Personal information is collected when you:

• Contact us via forms, email, or phone

• Engage our services or sign agreements

• Use our website

• Communicate with us during a project

Information may also be collected automatically through cookies and analytics tools.

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3. Use of Personal Information

We use personal information to:

• Provide and manage our services

• Communicate with clients and respond to enquiries

• Prepare proposals, agreements, and invoices

• Improve our services and website performance

• Comply with legal and regulatory obligations

We do not sell or rent personal information.

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4. Disclosure of Information

We may disclose personal information to:

• Contractors, developers, or service providers assisting with your project

• Payment processors, hosting providers, or analytics platforms

• Legal, accounting, or professional advisers

• Government authorities where required by law

All third parties are required to handle information securely and confidentially.

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5. Overseas Disclosure

Some service providers or platforms we use may store data outside Australia (e.g. cloud hosting or software tools).

Where this occurs, we take reasonable steps to ensure overseas recipients comply with privacy obligations equivalent to Australian standards.

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6. Data Security

We take reasonable technical and organisational measures to protect personal information from:

• Misuse, interference, or loss

• Unauthorised access, modification, or disclosure

Despite these measures, no system can be guaranteed 100% secure.

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7. Access & Correction

You may request access to personal information we hold about you or request corrections if information is inaccurate, incomplete, or outdated.

Requests can be made in writing using the contact details below.

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8. Cookies & Analytics

Our website may use cookies and analytics tools to:

• Improve user experience

• Track website performance and usage patterns

You can disable cookies via your browser settings, though this may affect functionality.

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9. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Meet legal and accounting obligations

• Resolve disputes

When information is no longer required, it is securely deleted or anonymised.

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10. Marketing Communications

We may send service-related or business communications.
You may opt out of non-essential communications at any time by contacting us.

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11. Complaints

If you believe your privacy has been breached, please contact us first so we can attempt to resolve the issue promptly.

If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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12. Changes to This Policy

We may update this Privacy Policy from time to time.
The current version will always be published on our website.

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13. Contact Us

For privacy enquiries or requests:

Yowzaa Stack
📧 info@yowzaa.ai
🌐 yowzaastack.com